![]() Currently, the system displays the reported status for 26 different G Suite and Google services, including Gmail, Google Drive, Google Docs, Sheets, Slides, Google Maps, and Google Classroom, among others.Īn orange or red circle in a row next to an app indicates either a service disruption (orange) or outage (red). Open a new tab in your browser and go to. The G Suite Status Dashboard should be the first place you check when you encounter any difficulties accessing Google services. SEE: Cost comparison calculator: G Suite vs. The following six steps can help you identify the nature of the problem when you encounter an issue connecting to a G Suite app in your browser. Soon, Google confirmed that there was a problem, which was fixed in about 15 minutes. ![]() A few minutes later, I received an email from a client with the subject “Is Google Docs down?” and a screenshot of a Google Docs error message. For example, on Monday, January 27, 2020, I tried to rename a Google Sheet on my Chromebook, but I couldn’t. G Suite Status DashboardĮvery now and then, G Suite services don’t work as expected. When you can't connect to Google Drive, Docs, Sheets, or Slides, follow these steps to determine if the problem is an outage or a different known issue-and get troubleshooting tips. The web application will start caching the latest documents offline.How to troubleshoot G Suite connectivity issues: 6 steps Finally, click OK to enable the offline functionality in Google Docs. In the Settings pop-up window that appears, turn on the switch next to Offline. In the Google Docs panel, select the 3 stacked lines at the top left of the screen. If you are already signed in to Chrome at the browser level, you do not need to sign in to Google Docs again. Load Google Docs in a new Chrome tab and log into Google Docs. But first you need to enable the functionality. ![]() Once you’ve done that, you’re ready to start using Google Docs offline. Then click Add to Chrome to add the extension to Chrome. Head over to the Chrome Web Store, search for “Google Docs Offline” (or click the Download button above). It’s only available for Chrome, but you can install it on alternative Chrome-based browsers as well, as you will later. ![]() ![]() As the name implies, the extension allows you to use Google Docs Offline. After installing Google Chrome, you need to add the Google Docs Offline extension to the browser. ![]()
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